The Model Already Knew the Answer
When an artificial intelligence system gives us a wrong answer, almost everyone reaches for the same explanation, which is that the system never learned the thing we asked about. The information was missing from its training, and so the remedy is to supply more of it, whether that means more data, a larger model, or another round of training on our own internal documents. This explanation has become so common that most organizations no longer treat it as an assumption, and they build their budgets and their improvement plans around it. ...